Privacy policy

Last updated: September 5, 2026

At Jinkly, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase from jinkly.shop.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, create an account, contact us, or otherwise interact with Jinkly, we may collect certain information.

Information You Provide Directly

Depending on how you interact with our store, this may include:

  • Full name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Order details

  • Products purchased or considered

  • Information you provide when contacting customer support

  • Any other information you voluntarily provide to us

Payment Information

When you make a purchase, payment information is processed by our third-party payment providers.

Jinkly generally does not directly store complete payment card numbers on its own servers. Payment information may be collected and processed by the payment provider used during checkout in accordance with its own privacy policy and security practices.

Information Collected Automatically

When you browse our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Approximate location

  • Pages viewed

  • Products viewed

  • Referring website or source

  • Date and time of website visits

  • Website interactions and usage information

This information helps us understand how visitors use our website and improve the shopping experience.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders;

  • Deliver products to you;

  • Process payments;

  • Send order confirmations and shipping updates;

  • Respond to customer service requests;

  • Process returns, refunds, and exchanges;

  • Communicate with you about your orders;

  • Improve our website, products, and services;

  • Personalize your shopping experience;

  • Detect and prevent fraud, abuse, and unauthorized activity;

  • Maintain website security;

  • Analyze website traffic and performance;

  • Send marketing communications where permitted by law;

  • Comply with applicable legal and regulatory requirements.

3. Cookies and Similar Technologies

Jinkly may use cookies, pixels, tags, and similar technologies to operate and improve our website.

Cookies may help us:

  • Keep products in your shopping cart;

  • Remember your preferences;

  • Understand how visitors use our website;

  • Measure website performance;

  • Provide relevant advertising;

  • Analyze marketing campaigns;

  • Improve website functionality and security.

You can generally control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

4. Analytics and Advertising

We may use third-party analytics and advertising services to understand website traffic, measure advertising performance, and help us reach customers who may be interested in our products.

These services may collect information about your interactions with our website through cookies, pixels, or similar technologies.

Depending on the services we use, this may include information such as:

  • Pages and products viewed;

  • Website interactions;

  • Device information;

  • Approximate location;

  • Referral information; and

  • Advertising interactions.

Third-party services process information according to their own privacy policies.

5. How We Share Your Information

We may share personal information with trusted third parties when necessary to operate our business and provide our services.

These parties may include:

  • Payment processors;

  • Shipping and delivery providers;

  • E-commerce and website service providers;

  • Hosting providers;

  • Analytics providers;

  • Advertising and marketing providers;

  • Customer service and communication providers;

  • Fraud prevention and security services;

  • Professional advisors;

  • Government authorities or law enforcement where legally required.

We do not sell your personal information as a standalone product.

We only share information where reasonably necessary to provide services, operate our business, protect our customers and website, or comply with legal obligations.

6. Order and Shipping Information

When you place an order, we need certain information to process and deliver it.

This may include your:

  • Name;

  • Shipping address;

  • Billing information;

  • Email address;

  • Phone number; and

  • Order details.

This information may be shared with relevant payment, fulfillment, shipping, and delivery providers so that your order can be processed and delivered.

7. Customer Communications

If you contact us by email, phone, or another communication method, we may retain information from that communication to:

  • Respond to your request;

  • Provide customer support;

  • Resolve disputes;

  • Process returns or refunds; and

  • Maintain appropriate business records.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business and financial records, resolving disputes, preventing fraud, and complying with legal obligations.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

9. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.

You should also take appropriate precautions when using the Internet, including keeping your account credentials and devices secure.

10. Your Privacy Rights

Depending on where you live and applicable privacy laws, you may have rights concerning your personal information.

These rights may include the ability to:

  • Request access to personal information we hold about you;

  • Request correction of inaccurate information;

  • Request deletion of certain information;

  • Ask questions about how your information is collected or used;

  • Withdraw consent where processing is based on consent; and

  • Opt out of certain marketing communications.

Some requests may be subject to applicable legal exceptions or requirements.

To exercise a privacy right or ask a privacy-related question, contact us using the information provided below.

11. Marketing Communications

If you choose to receive promotional communications from Jinkly, we may send information about products, promotions, offers, or other store updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us directly.

Please note that even if you opt out of promotional communications, we may still send transactional or service-related communications, such as order confirmations, shipping updates, refund notifications, or important account information.

12. Children's Privacy

Our website is not intended for children under the age required by applicable law to provide consent to the processing of personal information.

We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

13. Third-Party Websites

Our website may contain links to third-party websites, services, or applications.

Jinkly is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing it with personal information.

14. International Data Transfers

Although Jinkly is based in Canada, some service providers we use may process or store information outside Canada.

Where personal information is transferred or processed in another country, it may be subject to the laws of that jurisdiction.

We take reasonable steps to work with service providers that maintain appropriate safeguards for personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

16. Contact Us

If you have questions about this Privacy Policy, want to make a privacy request, or would like more information about how your personal information is handled, please contact us:

Jinkly
60 Forest Point Dr
York, Ontario M6M 5E9
Canada

Email: setaylor003d4@gmail.com
Phone: 450-741-4447
Website: jinkly.shop

We will make reasonable efforts to respond to privacy-related requests within a reasonable period and in accordance with applicable law.