Privacy policy

Last updated: August 31, 2026

At Jinkly, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, contact us, or use our services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

By using jinkly.shop, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Jinkly operates the online store available through jinkly.shop.

Business name: Jinkly
Address: 60 Forest Point Dr, York, Ontario M6M 5E9, Canada
Email: setaylor003d4@gmail.com
Phone: 450-741-4447

For privacy-related questions or requests, you can contact us using the information above.

2. Information We Collect

Depending on how you interact with our website, we may collect different types of information.

Information You Provide Directly

When you place an order, contact us, or otherwise interact with our store, you may provide:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Order details

  • Payment-related information

  • Information contained in messages you send to us

  • Information you provide when requesting a return, refund, exchange, or customer support

We only request information that is reasonably necessary to provide our services and fulfill your requests.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Approximate geographic location

  • Pages visited

  • Products viewed

  • Referring website or source

  • Date and time of website activity

  • Website interaction and usage information

This information may be collected through cookies, pixels, log files, analytics technologies, and similar tools.

3. How We Use Your Information

We may use personal information for purposes including:

  • Processing and fulfilling orders

  • Delivering purchased products

  • Processing payments

  • Sending order confirmations and updates

  • Providing customer support

  • Processing returns, refunds, and exchanges

  • Responding to questions and requests

  • Preventing fraud and unauthorized transactions

  • Maintaining and improving our website

  • Understanding how customers use our website

  • Improving our products, services, and customer experience

  • Sending marketing communications where permitted and where you have provided the necessary consent

  • Complying with legal and regulatory requirements

  • Protecting our business, customers, website, and services

We will not use your personal information for purposes that are incompatible with the purposes described in this policy unless permitted or required by applicable law.

4. Payment Information

Payments may be processed through third-party payment providers.

When you make a purchase, payment information may be transmitted directly to the relevant payment processor. We generally do not store complete payment card numbers or security codes on our own systems.

Payment providers may collect and process information according to their own privacy policies and terms.

5. Sharing Personal Information

We may share personal information with trusted third parties when reasonably necessary to operate our business and provide our services.

These parties may include:

  • Payment processors

  • Shipping and delivery providers

  • Order fulfillment providers

  • Website and e-commerce service providers

  • Hosting providers

  • Analytics providers

  • Customer service platforms

  • Fraud prevention and security providers

  • Marketing and advertising providers, where applicable

  • Professional advisers

  • Government authorities or law enforcement where legally required

We do not sell your personal information as part of our ordinary business operations.

Third-party service providers are expected to process information only for legitimate business purposes and in accordance with applicable privacy requirements.

6. Cookies and Similar Technologies

Jinkly may use cookies and similar technologies to help operate, secure, analyze, and improve our website.

Cookies may be used to:

  • Keep the website functioning properly

  • Remember preferences

  • Maintain shopping cart information

  • Understand website traffic and usage

  • Measure advertising performance

  • Improve website functionality

  • Provide relevant marketing where applicable

  • Detect and prevent fraudulent activity

You can adjust cookie settings through your browser or, where available, through the cookie-management tools provided on our website.

Disabling certain cookies may affect website functionality.

7. Analytics

We may use analytics services to understand how visitors interact with our website.

Analytics information can help us understand:

  • Which pages are visited

  • Which products receive interest

  • How visitors navigate the website

  • How our website performs

  • Where visitors generally come from

  • How we can improve the shopping experience

Analytics providers may use cookies or similar technologies to collect this information.

8. Advertising and Marketing

Where applicable, Jinkly may use advertising and marketing technologies to promote our products and measure the effectiveness of advertising campaigns.

These technologies may collect information such as:

  • Pages visited

  • Products viewed

  • General interaction with advertisements

  • Device information

  • Browser information

  • Approximate location

  • Advertising identifiers

Where required by applicable law, we will request consent before using certain marketing technologies.

You may be able to control certain advertising preferences through your browser, device settings, or the relevant advertising platform.

9. Marketing Communications

If you subscribe to marketing communications or otherwise provide the required consent, we may send you information about:

  • Products

  • Promotions

  • Special offers

  • New arrivals

  • Store updates

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the message or by contacting us directly.

Unsubscribing from marketing communications will not prevent us from sending essential transactional communications relating to an order or customer service request.

10. Order and Transactional Communications

Even if you have opted out of marketing communications, we may still contact you when necessary to fulfill an order or provide a service.

Examples include:

  • Order confirmations

  • Shipping notifications

  • Delivery updates

  • Return confirmations

  • Refund notifications

  • Customer service communications

  • Important changes to our services or policies

These communications are necessary for managing your relationship with us and are not considered promotional marketing.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time information is retained may depend on:

  • The nature of the information

  • The purpose for which it was collected

  • Whether an active customer relationship exists

  • Legal and accounting requirements

  • Fraud prevention requirements

  • Dispute resolution

  • Enforcement of agreements

When information is no longer required, it may be securely deleted, anonymized, or otherwise disposed of in accordance with applicable requirements.

12. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no method of transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

13. International Data Transfers

Jinkly is based in Canada and serves customers in the United Kingdom.

Some third-party service providers we use may process or store information in countries outside the country in which you reside.

Where personal information is transferred internationally, we take reasonable steps to ensure that the information receives appropriate protection and is handled in accordance with applicable privacy laws.

14. Your Privacy Rights

Depending on where you live and the applicable laws, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of personal information in certain circumstances

  • Request restriction of certain processing

  • Object to certain uses of personal information

  • Withdraw consent where processing is based on consent

  • Request information about how your personal information is used

  • Opt out of certain marketing communications

  • Request a copy of certain personal information

These rights are subject to applicable legal exceptions and limitations.

15. UK Customers

Because Jinkly ships to customers in the United Kingdom, certain UK privacy and data protection rights may apply to UK customers.

Where applicable, we will handle personal information in accordance with relevant UK data protection requirements.

If you believe your privacy rights have been violated, you may have the right to raise a concern with the relevant UK data protection authority.

16. Children's Privacy

Our website is not intended to knowingly collect personal information from children who are unable to provide valid consent under applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can investigate and take appropriate action.

17. Third-Party Websites

Our website may contain links to websites, services, or applications operated by third parties.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policy of any third-party service before providing personal information.

18. Fraud Prevention and Security

We may process personal information to identify, investigate, and prevent:

  • Fraudulent transactions

  • Payment abuse

  • Unauthorized account activity

  • Security incidents

  • Website abuse

  • Attempts to misuse our return or refund processes

Information may be shared with payment processors, security providers, or relevant authorities where reasonably necessary or legally required.

19. Legal Requirements

We may disclose personal information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law

  • Respond to lawful requests from authorities

  • Protect our legal rights

  • Enforce our terms and policies

  • Investigate fraud or security incidents

  • Protect the safety of customers, employees, or other individuals

  • Prevent or address illegal activity

20. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, website, technology, services, or applicable legal requirements.

When we make changes, we will update the "Last updated" date at the top of this policy.

We encourage you to review this page periodically to remain informed about how we handle personal information.

21. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Jinkly
60 Forest Point Dr
York, Ontario M6M 5E9
Canada

Email: setaylor003d4@gmail.com
Phone: 450-741-4447

We will review privacy requests and respond within the timeframe required by applicable law.