Order Tracking

Keep an Eye on Your Jinkly Order

Waiting for your order? We're here to make it easy to understand where your purchase is and when you can expect it to arrive.

Jinkly currently ships orders to the United Kingdom with free standard shipping and an estimated delivery time of 3–5 business days.

How Can I Track My Order?

If tracking information is available for your shipment, it may be provided once your order has been dispatched.

To check your order status, have your order number and the email address used when placing your order available.

If you have received a tracking number, enter it using the tracking option provided by the relevant delivery carrier.

When Will I Receive Tracking Information?

Tracking information is generally provided after your order has been processed and dispatched.

Please note that tracking information may not appear immediately after dispatch. The carrier may need additional time to scan your package and update its tracking system.

If your tracking information has not updated immediately, we recommend allowing some additional time for the carrier's system to register the shipment.

Where Is My Order?

Your order may pass through several stages before delivery:

Order Received
Your order has been successfully placed.

Processing
We're preparing your order for shipment.

Dispatched
Your package has been handed over for delivery.

In Transit
Your package is moving through the carrier's network.

Out for Delivery
Your package is scheduled to arrive.

Delivered
Your package has been marked as delivered.

Delivery Time

Our standard UK delivery timeframe is:

3–5 business days

Shipping cost: Free

Delivery estimates are provided for guidance and may occasionally be affected by carrier delays, public holidays, weather conditions, transportation disruptions, or other circumstances outside our reasonable control.

My Tracking Hasn't Updated

If your tracking information hasn't changed for a short period, don't worry.

Carrier tracking systems may take time to update, particularly between different stages of transportation.

If your order has exceeded the expected delivery timeframe, please contact us so we can help investigate its status.

My Order Hasn't Arrived

If your order has not arrived within the expected delivery timeframe, please contact our customer service team.

Please provide:

  • Your order number

  • Your name

  • Your delivery address

  • Your tracking number, if available

We'll review the available information and assist you with the next steps.

My Package Says Delivered, but I Can't Find It

If tracking shows that your package has been delivered but you cannot locate it, please check:

  • Around your property

  • Your mailbox or designated delivery area

  • With household members

  • With neighbors

  • Any safe location indicated by the carrier

  • Your carrier's delivery instructions

If you still cannot locate the package, contact us and we'll help you determine the appropriate next step.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or contains an incorrect product, please contact us as soon as reasonably possible.

We may ask you to provide photographs or other information so that we can investigate the issue.

Please refer to our Return & Refund Policy for more information about eligible returns and refunds.

Need Help With Your Order?

If you need assistance tracking your Jinkly order, we're happy to help.

Email: setaylor003d4@gmail.com
Phone: 450-741-4447

When contacting us, please include your order number so we can assist you more efficiently.

Jinkly Delivery

UK Shipping: Available
Standard Delivery: 3–5 business days
Shipping Cost: Free

Jinkly — From Our Store to Your Door.